Privacy Policy.
How Skogsräv collects, handles, and protects your information.
Introduction
SIA “Skogsrav” (hereafter “Skogsräv”, “we”, “us”, or “our”) is committed to protecting the privacy of our clients, prospects, and website visitors. This Privacy Policy describes how we collect, use, store, and protect personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Latvian data protection law.
Data Controller
SIA “Skogsrav”
Company Reg. No.: 42103071315
VAT: LV42103071315
Registered: 12.11.2014
Detective Activity Licence No. 4/2018
Operational Scope: Europe and Baltics
Email: hello@skogsrav.com
Phone: +371 26167827
What Data We Collect
We collect personal data only when it is necessary to deliver our services or respond to inquiries. Depending on your interaction with us, we may process:
- Contact data: name, email address, phone number, company name, role.
- Case data: information required for repossession cases, including asset details, contractual data, and debtor information provided by institutional clients.
- Communication data: content of emails, form submissions, and enquiries you send to us.
- Technical data: IP address, browser type, device information, and analytics data from our website.
Legal Basis for Processing
We process personal data on one or more of the following legal bases under GDPR Article 6:
- Contract performance: to fulfil repossession services with institutional clients.
- Legitimate interests: for business operations, fraud prevention, and responding to enquiries.
- Legal obligation: for compliance with Latvian, EU, and applicable foreign laws governing repossession and detective activity.
- Consent: where you have provided explicit consent (e.g., marketing communications).
How We Use Your Data
Personal data is used only for the purposes it was collected:
- Delivering professional repossession and recovery services.
- Communicating with clients regarding case progress and documentation.
- Responding to enquiries submitted through our website or directly.
- Meeting legal and regulatory obligations.
- Improving website performance and security.
Data Sharing
We do not sell, rent, or trade personal data. We may share limited data with:
- Legal counsel and local partners in jurisdictions where we operate, strictly for case execution.
- Authorities where required by law or court order.
- Service providers (email delivery, hosting, security) under strict confidentiality agreements.
Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. Case data related to completed repossessions is retained for the period required by Latvian regulatory and accounting requirements, typically 5–10 years.
Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access to your personal data.
- Right to rectification of inaccurate data.
- Right to erasure (under applicable conditions).
- Right to restriction of processing.
- Right to data portability.
- Right to object to processing based on legitimate interests.
- Right to withdraw consent at any time.
- Right to lodge a complaint with the Latvian Data State Inspectorate (www.dvi.gov.lv).
To exercise any of these rights, contact us at hello@skogsrav.com.
Security
We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. All case data is handled under strict confidentiality and stored in secure systems.
Cookies & Analytics
Our website uses essential cookies for functionality and may use analytics tools to understand website usage. No personal identifiers are collected without consent. You can disable cookies in your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top of the page reflects the most recent revision. Significant changes will be communicated to active clients.
Contact Us
For privacy-related questions, data subject requests, or concerns about how we handle personal data, please contact:
SIA “Skogsrav”
Email: hello@skogsrav.com
Phone: +371 26167827
